View your paychecks and W-2s online in QuickBooks Workforce.ĭon't hesitate to leave a comment below if there's anything else you need.Invite employees to see pay stubs and W-2s online.I've added these articles for additional resources: He/She can re-setup your access to Workforce. If you're still unable to log in, I recommend contacting your employer (the company or master admin of QuickBooks Online). Access your email and click Reset password.You'll receive an account recovery email.Enter your email address that was used by your employer during your first sign-up.Simply click the I forgot my user ID or password link so you can enter a new one. You can reset your login credentials through the sign-in page. I'm here to help ensure you're able to log in to your QuickBooks Workforce account, ddalexander77. Reach out to me if you need assistance performing the troubleshooting. It contains some links about clearing the browser's cache and adding Intuit as a trusted site: Troubleshooting browser problems. I'm also adding a great resource to help resolve unexpected issues when using QBO. With these steps, you can correct your payroll and login to the account in no time. The troubleshooting is scenario-based, so I suggest following the steps that fit your situation. However, if you’re experiencing a different issue, check out the Get help if you can't sign in to your account guide. After performing the steps, you'll receive an email with a password reset link, and it’s active for 24 hours. If you used your email address to verify the account, you’ll receive an email with your user ID.įor resetting the password, follow the same procedure I laid out above.Choose how you want to reset your login information: Get a code emailed to or Recover my account a different way.From there key in your phone number or email address in the field box and click Continue.This will take you to the Get help signing in to QuickBooks window.On the Sign In page, tap the link for I forgot my user ID or Password.It will only take a couple of minutes to accomplish this action. If you forgot the User ID, allow me to assist you with how to recover it. In the meantime, let’s perform some basic troubleshooting so you can sign in to your account. May I know the specific issue you experience when logging into your account? Any additional information can help me provide a timely resolution. Note: The Call option will not be available when TurboTax Support is closed.Thanks for reaching out to the Community, rickmanlandtha. Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent. See this TurboTax support FAQ for a contact link and hours of operation. If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours. See this TurboTax support FAQ for accessing prior year online tax returns. Click on the Year and Click on Download/print return (PDF) Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account. TurboTax does not store online any returns completed using the desktop editions. If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, " Try something else" Run the tool against any email addresses you may have used. Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Copy and paste the account recovery website link onto a new web browser window and run the tool. You have to sign onto your online account using the exact same user ID you used to create the online account.Ĭlose all TurboTax windows on your web browser (including this one). Calling the folks who can assist you a**holes. The **bleep** are you assholes doing? I don't want to join a community or intuit, I just want to get to my Turbotax account
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